ORDER PROCESSING: 

All prices listed online on www.dstactical.com are in CAD.

 

Please note that we cannot modify online orders once submitted on our site. In order to streamline processing on your order, we strongly recommend that you double check your order before submitting your order. Please confirm the items in your cart before checking out on our site. Please confirm that your shipping & billing information is filled out completely & correctly.

 

Paid online orders placed through our website typically take 1-3 business days to be processed for shipping. Orders paid after receipt of our automated email payment reminders may delay online order processing. Made-to-order items may delay online order processing. Seasonal online sales may delay online order processing.

 

Due to the high volume of department sales, certain high turnover items can sell out within minutes. Please note that our site will not automatically remove these items from your cart.

 

If there are problems or points for clarification for your online order, we will contact you via email (web@dstactical.com) or by phone (604.524.5867x3) - unless otherwise stated, your order will be put on hold pending your response.

 

SHIPPING:

Shipping cost and estimated delivery times will depend on the shipping method selected & if ETA if guaranteed is guaranteed by the shipping carrier selected. Please see the following links to our shipping carrier's websites for more information on transit times from our location (New Westiminster, BC, V3M 4J9, Canada): Canada Post & Fedex.

 

Tracking numbers are posted to your online order when your shipping label has been created & will become active when scanned in by a driver from the shipping carrier selected. Our shipping carriers send a driver to pick up once per day on business days.

 

We ship to the exact shipping address as you have entered on your order; please double check the shipping address you have entered before completing your online order.

 

By default, we do not ship with signature as this is not included in the shipping cost quoted on orders placed on our site. For certain high value items/orders, we may add the signature required option during processing on your online order at our discretion - at no extra charge to you. If you have a preference for signature not required, you can leave a comment in regards to this during the checkout process & we will do our best to accommodate this.

 

Online orders for Pickup In Store will be held under your name. Government issued photo ID may be required for confirmation of your identity for picking up orders in store. We will notify you via email when your order is ready for pick up in store. For alternate arrangements regarding orders held for pickup in store, please email us at web@dstactical.com prior to making your order.

 

We do not ship to known mail forwarders. We reserve the right to refuse orders shipping to known mail forwarders.

 

SHIPPING TO USA & INTERNATIONAL ADDRESSES:

Online orders shipping to international addresses will ship via shipping method selected at checkout. Delivery times will vary depending on location and carrier.

 

We ship to the exact shipping address as you have entered on your order; please double check the shipping address you have entered before completing your online order.

 

Tracking numbers are posted to your online order when your shipping label has been created & will become active when scanned in by a driver from the shipping carrier selected. Our shipping carriers send a driver to pick up once per day on business days.

 

Taxes, duties and/are brokerage fees (as applicable for shipments destined outside Canada) are the responsibility of the recipient. When and how much these fees are depends on the order value, location, and other factors beyond our control.

 

Shipping restrictions on certain items shipping to destinations outside of Canada may apply. DS Tactical reserves the right to refuse orders containing items that we cannot ship outside of Canada. If you order an item that cannot be shipped outside of Canada to a shipping address located outside of Canada, your order will be cancelled and your payment refunded.

 

DS Tactical does not ship to known mail forwarders. DS Tactical reserves the right to refuse orders shipping to known mail forwarders. All international orders are subject to review to ensure validity. DS Tactical reserves the right to refuse business from anyone.

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